Branding, Messaging, Business, Etc.

Blog Posts and Podcast Episodes

What Online Entrepreneurs Can Learn From Chick-Fil-A

I went to Chick-Fil-A a few days ago. I've been there before, but for some reason, I was paying closer attention and noticed how much they nail the customer-service experience we have. Even though I'm not, and you're likely not, an owner of a brick-and-mortar...

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How I Ended an Unintentional Sabbatical

I’ve been quiet the past few months in the online marketing space. The quote, “We teach best what we most need to learn” perfectly describes me. I’m always running around telling people they need to be online so they can serve more people and grow their business. But...

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More on the blog and podcast